Scheduled preventative maintenance for landlords, letting agents and commercial property managers across London and the M25, with one accountable team for the whole portfolio.
Planned preventive maintenance (PPM) is the contracted, scheduled servicing and inspection of a property's systems and fabric, gas safety, fire safety, structural fabric, carried out on a calendar set against statutory deadlines and known wear cycles. The aim is to catch faults before they become repair callouts, to keep certificates current ahead of expiry, and to make annual maintenance planning predictable instead of reactive. PPM is the model commercial facilities management has used for decades; private-rental landlords and managing agents have adopted it over the last 5 years as compliance volume has increased.
For UK rental property the legal floor includes annual gas safety, working smoke and CO alarms at every tenancy start, and water-hygiene risk assessment. Above that floor, every property has its own wear pattern, including gutters, roofing, drainage, and general fabric, that benefits from a calendar.
Every PPM contract is tailored to your property, but a typical residential schedule includes:
We build your schedule around your legal obligations and the specific needs of your property. Nothing unnecessary is included, you get what your property actually needs.
Private landlords: whether you manage one flat or a portfolio of twenty properties, a PPM contract keeps you compliant with gas, fire, and general safety regulations without having to remember every deadline yourself.
Letting agents and managing agents: we work as your maintenance arm. One point of contact, nine trades on call, detailed reporting after every visit, and priority reactive response when tenants report issues between scheduled maintenance.
Commercial property owners: offices, retail units, and mixed-use buildings need regular maintenance to stay safe, functional, and welcoming. We handle the lot, from plumbing and electrics to decorating and general repairs.
Homeowners: you do not have to be a landlord to benefit. Our homeowner PPM packages cover the essentials that keep your property in peak condition, including gutter clearing, annual inspection, and minor repairs caught early before they escalate.
We visit your property (or portfolio) and assess exactly what maintenance is needed. This is free and comes with a written report.
We build a maintenance calendar around your compliance deadlines, seasonal requirements, and budget. You review and approve before anything starts.
Our team carries out all scheduled maintenance, sends you reports, tracks certificate expiry dates, and responds to reactive issues as they arise. Everything is covered by a single monthly arrangement.
According to UK Government guidance on landlord safety obligations, landlords face significant penalties for missed gas safety renewals under the Gas Safety (Installation and Use) Regulations 1998, with separate obligations for fire safety and legionella risk under the Housing Health and Safety Rating System. The compliance burden is the single biggest reason landlords with 3+ properties switch from reactive maintenance to a PPM contract; one missed renewal can cost more than a year of contract fees.
Our PPM contract customers receive automatic certificate-expiry reminders, scheduled gas and water-hygiene visits, and priority reactive response between visits. Rated highly by our customers on Google and Checkatrade.
ARI Maintenance is led by Arianne ‘Ari’ Raofi, founder. PPM contracts are built and managed by Ari personally for new clients, with the in-house plumbing, electrical, refurbishment, cleaning, and groundskeeping teams executing the scheduled visits.
“The reason PPM works is not the maintenance itself. It is the calendar. A landlord with three properties has well over a dozen separate compliance dates in a year between gas safety, smoke alarms, water hygiene, and certificate renewals. The single biggest fine I see come up is from one of those dates getting missed because nobody owns the diary. PPM puts one team on that diary.”
Every PPM contract is built around your property audit and confirmed in writing before anything starts, so you know exactly what is included.
Reactive maintenance for PPM customers is agreed separately from the scheduled contract. Materials are itemised separately and transparently, and every job is confirmed with you before any work starts.
Finished jobs from the boroughs we cover. Our own photographs, never stock.
WC, grey concrete-effect tile, recessed shelves
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Bathroom refurbishment: loft bathroom with walk-in shower, polished-concrete-effect large-format tiling, tiled bath panel, wall-hung basin and chrome heated towel rail
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Bedroom, grey carpet, white walls, bay window
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Bedroom, grey carpet, fitted wardrobes
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General repairs: rear garden patio laid in large-format grey concrete paving with a recessed inspection-cover tray, rendered boundary walls and raised planters
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Patio sandbags + bricks (in-progress)
View Project DetailsBased on 81 Google reviews
Excellent service from ARI maintenance, arrived on time and fixed the problem very promptly they were amazing to deal with from start to finish As you can imagine the stress I was under after discovering a severe leak in my bathroom but thanks to ARI maintenance they took the stress out of the situation and had it all sorted in no time. Would definitely use them again and recommend to friends and family. They definitely deserve the 5 stars! Thanks again
Read more on GoogleWe hired Ari Maintenance to take care of some plumbing repairs at our house. They were really nice, sensitive to our schedule, and professional from the first quote to the end of the job. The job was done efficiently, and the communication was excellent throughout the entire project. They went the extra mile to provide an exceptional service. Highly recommend.
Read more on Googlethis company is extremely helpful and reliable, always a pleasure to work with especially Archie and Arianne! i highly recommend for all types of works, prices are fair and our landlords are always happy with the quality of their work and customer service!
Read more on GoogleGreat service fast and efficient
Read more on GoogleGreat service
Read more on GoogleFrom a dripping tap to a full bathroom re-plumb, ARI handles domestic and commercial plumbing across London and the M25: fully insured plumbers, written quotes before any work, 12-month guarantee.
PlumbingFault finding, consumer-unit upgrades, lighting, sockets and rewires across London and the M25, with a 24-hour emergency electrician when it can't wait.
ElectricalRoof repairs, replacements, flat roofs, gutter clearance and fascia & soffit work across London and the M25, insured and properly finished.
RoofingNo pressure, no obligation. A free survey where the job needs one, an itemised written quote before anything starts, and a 12-month workmanship guarantee.
Call Ari on 020 8068 2295·Get a free quote online
London and the M25
Phone: 020 8068 2295
Email: bookings@arimaintenance.co.uk
Hours: Mon to Fri 7am to 6pm · 24 hour emergency line