Frequently Asked Questions — ARI Maintenance
Got a question about our services, pricing, or how we work? We have answered the most common questions below, grouped by service. If you cannot find what you are looking for, call 0208 068 2295 or email bookings@arimaintenance.co.uk and we will get straight back to you.
General Questions
What areas do you cover?
ARI Maintenance covers London and the entire M25 corridor, including Essex, Kent, Surrey, and Hertfordshire. We are based in Grays, Essex, giving us excellent access to East London, the City, Docklands, and the Thames Gateway. See our full area coverage.
Why use a multi-trade company instead of individual tradespeople?
One company, one call, one invoice. When your property needs a plumber and an electrician, you do not have to coordinate two separate contractors. We send the right trade for the job, and if additional skills are needed, we arrange them the same day. Meet the ARI Maintenance team.
Are you insured and accredited?
Yes. ARI Maintenance carries full public liability insurance, employers' liability insurance, and all relevant trade accreditations. We are Companies House registered (No. 16313436) and Checkatrade verified. We provide proof of insurance and qualifications on request.
How quickly can you respond to an emergency?
For emergencies — burst pipes, electrical faults, security breaches, roof leaks — we aim to respond within 1-2 hours across London and the M25. PPM contract holders receive guaranteed priority response. Our emergency line is available 24/7. Emergency plumbing | Emergency electrical.
Do you provide free quotes?
Yes. All quotes are free and provided in writing with a detailed breakdown of labour, materials, and any additional costs. For most jobs, we can quote over the phone or from photos. Larger projects require a free site survey.
How do I know what tradesperson I actually need?
Just describe the problem and we will tell you. That is one of the advantages of a multi-trade company — you call one number, describe the issue, and we send the right person. Contact us.
Handyman Services
How much does a handyman cost per hour in London?
At ARI Maintenance, our handyman rate is a bespoke price for the first hour, then a bespoke price.99 per half hour. There is no separate call-out fee — the first hour covers travel and the work itself. Full handyman details.
Do your handymen bring their own tools and materials?
Yes. Our handymen arrive fully equipped. For specialist materials or specific fixtures, we confirm what is needed before the appointment. If additional materials are required, we source them at trade prices.
What jobs can a handyman do around the house?
Furniture assembly, shelf and TV mounting, picture hanging, door hanging, minor plumbing repairs, painting touch-ups, flat-pack assembly, blind fitting, curtain rails, draught-proofing, and general repairs. See our full handyman services.
Do you offer same-day handyman services?
Yes. We offer same-day and next-day handyman services across London and the M25, subject to availability. For urgent requests, call us directly rather than booking online.
Plumbing
How much does a plumber charge per hour in London?
Our plumbing rate is a bespoke price for the first hour, then a bespoke price per half hour. We prefer to quote fixed prices for defined jobs so you know the cost upfront. Full plumbing details.
Do you offer emergency plumbing services?
Yes. ARI Maintenance provides 24/7 emergency plumbing across London and the M25 with response times typically within 1-2 hours. We handle burst pipes, major leaks, blocked drains, boiler failures, and overflowing toilets. Emergency plumbing.
How much does it cost to fix a burst pipe?
A burst pipe repair in London typically costs a bespoke price-a bespoke price depending on location, accessibility, and extent of damage. Most repairs take 1-3 hours and are completed in a single visit.
Do you handle plumbing in flats and apartment blocks?
Yes. We have extensive experience with London flats including shared drainage systems, communal risers, and plumbing layouts in purpose-built blocks and converted Victorian houses. Plumbing services.
Electrical
How much does an electrician charge per hour in London?
Our electrical rate is a bespoke price for the first hour, then a bespoke price per half hour. We prefer fixed-price quotes for defined jobs — an extra socket, a new light fitting, a consumer unit upgrade. Full electrical details.
What is an EICR and do I need one?
An Electrical Installation Condition Report is a safety inspection of your property's electrics. Landlords in England must have one every 5 years for rented properties. Homeowners should get one every 10 years. EICR inspections.
Should I call an electrician for flickering lights?
Yes. Flickering lights can indicate a loose connection, an overloaded circuit, or deteriorating wiring. Ignoring it risks an electrical fire. We can usually diagnose and fix the issue in a single visit.
How much does a consumer unit upgrade cost?
A consumer unit upgrade in London typically costs a bespoke price-a bespoke price depending on the number of circuits. This usually takes half a day. We provide a certificate of compliance with every upgrade. Electrical services.
Cleaning
How much does end of tenancy cleaning cost in London?
End of tenancy cleaning typically costs a bespoke price-a bespoke price depending on property size. A one-bed flat averages a bespoke price-a bespoke price. We offer a re-clean guarantee. End of tenancy cleaning.
Will end of tenancy cleaning guarantee my deposit back?
Professional cleaning significantly increases your chances. We follow agency-approved checklists and offer a 7-day re-clean guarantee if your landlord or agent raises any issues.
What is the difference between a regular clean and a deep clean?
A regular clean covers day-to-day tasks. A deep clean goes further — inside ovens, behind furniture, descaling, skirting boards, and built-up grime in areas regular cleaning misses. Cleaning services.
Can I book a one-off deep clean without signing up for regular service?
Absolutely. We offer one-off deep cleans with no commitment. No contract lock-in on any cleaning service — book what you need, when you need it.
Kitchen & Bathroom Refurbishments
How long does a kitchen refurbishment take?
Most kitchen refurbishments take 1-3 weeks depending on scope. A simple door-and-worktop refresh can be done in a few days. Jobs involving new plumbing or electrics take 3-6 weeks. Kitchen refurbishment.
How much does a bathroom refurbishment cost in London?
Bathroom refurbishment in London ranges from a bespoke price-a bespoke price for budget, a bespoke price-a bespoke price for mid-range, and a bespoke price-a bespoke price for high-end. We provide a detailed, itemised quote after a free survey. Bathroom refurbishment.
Can you work with units and appliances I have already bought?
Yes. We install kitchen units, worktops, and appliances you have sourced yourself. We check compatibility during our initial survey. Alternatively, we supply through our trade accounts, often at lower-than-retail prices.
Can you install a shower where there is currently only a bath?
Yes. Bath-to-shower conversions are one of our most popular bathroom jobs. We handle plumbing, tiling, drainage, and waterproofing. A conversion typically costs a bespoke price-a bespoke price. Bathroom services.
Carpentry
How much do fitted wardrobes cost in London?
Fitted wardrobes typically cost a bespoke price-a bespoke price for simple MDF, rising to a bespoke price-a bespoke price for bespoke hardwood. We offer a free design consultation. Carpentry & small joinery via Handyman.
Can a carpenter fix a broken door or window frame?
Yes. We repair and replace internal and external doors, door frames, window frames, skirting boards, and staircase components. Most repairs are completed in a single visit.
Do you build custom shelving and storage solutions?
Yes. We design and build bespoke shelving, alcove units, under-stair storage, and built-in bookcases tailored to your space. London properties often have awkward alcoves that custom carpentry can maximise. Carpentry & small joinery via Handyman.
Removals
How much do removals cost in London?
London removals typically cost a bespoke price-a bespoke price for a flat, a bespoke price-a bespoke price for a 3-4 bed house. We provide a fixed quote after assessing your belongings. Removals services.
Do you provide packing materials and packing services?
Yes. We offer a full packing service and supply packing materials. Our packers handle fragile items, artwork, electronics, and antiques professionally.
Are my belongings insured during the move?
Yes. ARI Maintenance carries goods-in-transit insurance and public liability insurance for all removals. We photograph valuable items before loading as standard practice. Removals details.
PPM & Landlord Services
What is planned preventive maintenance (PPM)?
PPM is a proactive approach where regular inspections and maintenance are scheduled to prevent breakdowns. We catch small issues early, saving you money and keeping your property compliant. PPM contracts.
Do you work with landlords and letting agents?
Yes. We work with private landlords, letting agents, property management companies, and housing associations across London. We offer PPM contracts, priority response, and detailed reporting.
How much does a PPM contract cost?
A single residential property starts from around a bespoke price-a bespoke price per month. Multi-unit portfolios receive volume discounts. We provide a bespoke quote based on a free property audit. PPM details.
Do you offer ongoing maintenance contracts?
Yes. PPM contracts include scheduled inspections, compliance checks, and priority reactive maintenance at discounted rates. Contracts are flexible — monthly rolling or annual — and tailored to your portfolio. PPM contracts.
Still Have a Question?
Call ARI Maintenance on 0208 068 2295 or email bookings@arimaintenance.co.uk. We are happy to answer any questions about our services, pricing, or availability. Free quotes for all work across London and Essex.