Contact ARI Maintenance — Get Your Free Quote
Need to contact a handyman in London or book property maintenance? Get in touch with ARI Maintenance for a free, no-obligation quote. We respond within the hour during working hours and offer a 24-hour emergency call-out for urgent issues.
How to Reach Us
Phone: 0208 068 2295
Call us Monday to Friday, 7:00am to 6:00pm. For emergencies outside these hours, the same number connects you to our 24-hour emergency line. We answer, not a call centre.
Email: bookings@arimaintenance.co.uk
Email us any time with details of what you need. Photos are helpful — they let us give you a more accurate quote without needing a site visit first. We aim to reply within the hour during working hours.
Working Hours
Monday – Friday: 7:00am – 6:00pm
Saturday – Sunday: Closed (24hr emergency call-out still available)
Service Area
All of London and the M25 corridor, including Essex, Grays, Romford, and surrounding areas. See our full areas page for coverage details.
What to Expect When You Contact Us
Most enquiries follow the same four-step path from first call to first invoice. Knowing what happens next removes the friction of picking up the phone.
1. You call or email.
Tell us what is happening, where, and how urgent it is. Photos help if you can send them. We answer the phone (no call centre, no automated menu) within working hours and reply to emails within the hour during the same window.
2. We diagnose by phone or photo where we can.
Roughly half of all enquiries can be quoted directly from the description — saving you a visit and us a wasted morning. The other half need a free site survey, which we book at a time that suits you.
3. Written quote within 48 hours.
Itemised: labour, materials, disposal, VAT. The number you accept is the number you pay. No follow-up sales calls.
4. We do the job.
Most jobs start within 3–7 working days of quote acceptance; emergencies within 1–2 hours. Day-by-day schedules for refurbishments, fixed prices for everything else, 12-month workmanship guarantee in writing on completion.
Response Time Guarantee
We commit to the following response times in writing:
- Phone calls during working hours: answered within three rings, every time.
- Email enquiries during working hours: reply within 1 hour.
- Quote returns after a site visit: written, itemised quote in your inbox within 48 hours.
- Emergency call-outs (24-hour line): response time confirmed on the call — typically 1–2 hours during the day, slightly longer overnight depending on traffic and current callouts.
- Standard job start dates: within 3–7 working days of quote acceptance for handyman, plumbing, and electrical work.
If we miss any of those windows we let you know in advance — we never go silent on an enquiry.
Service Areas We Cover
We work across all London boroughs and the M25 corridor. The 14 specific borough pages where our work concentrates:
- North London: Islington · Camden · Hackney · Haringey · Enfield · Barnet
- East London: Walthamstow · Leyton · Stratford · Ilford · Barking · Dagenham
- Greater London & M25 Corridor: Romford · Grays (operating base — fastest response)
For any other London or M25 postcode, call us with your address and we will confirm coverage and response time in the same call. See the full areas directory for more detail.
Ready to Book?
Whether it is a dripping tap or a full kitchen refurbishment, one call is all it takes. Browse our full range of services to see what we cover, or call now and we will point you in the right direction.
07796 382957 — Free quotes, honest pricing, no surprises.
Meet Ari and the team, or check our areas page to confirm we cover your location.
Frequently Asked Questions
Do you take calls outside working hours?
Our standard working hours are Monday to Friday, 7am to 6pm — that is when we answer phones live and reply to emails within the hour. Outside those hours the same number connects to our 24-hour emergency line for urgent issues only (active leaks, electrical faults, lock-outs, security emergencies). For non-urgent enquiries received out of hours, we reply first thing the next working day.
Do you work weekends or bank holidays?
Weekend work is by arrangement — we do not run a full weekend schedule, but we accommodate booked weekend work where it suits both sides (typically refurbishment work that benefits from running through a Saturday or short multi-day jobs). Out-of-hours rates apply for evening, weekend, and bank holiday call-outs; we always confirm the rate before booking.
Can I get a quote without a site visit?
For straightforward jobs — furniture assembly, dripping taps, light fittings, blocked drains — we can usually quote from a description and a couple of photos. For larger or unclear work (refurbishments, multi-trade jobs, anything where access matters) we book a free site survey, then return a written quote within 48 hours. There is no charge for either approach.
How quickly can you start once I accept a quote?
For handyman, plumbing, and electrical jobs we start within 3–7 working days of quote acceptance. Refurbishment projects (kitchens, bathrooms) typically have a 2–4 week lead time depending on materials and Kris’s schedule. Emergency call-outs are answered within 1–2 hours during the day via the 24-hour line.
Do you do home visits to give a quote?
Yes — free site surveys at your property, no obligation, no pressure, no follow-up sales calls. We measure up, look at access and supply considerations, discuss what is feasible, and return a written, itemised quote within 48 hours of the visit.
Last updated: 30 April 2026
What to Include in Your Quote Request
To help us get back to you quickly and accurately, include as much of the following as you can:
- 1What needs doing.A brief description of the job — no need for technical language, just tell us what is wrong or what you want done.
- 2Photos.A couple of pictures of the area or issue save us both time. They help us assign the right tradesperson and give a more accurate estimate.
- 3Your location.Let us know your postcode or area so we can confirm coverage and schedule efficiently.
- 4Urgency.Is this an emergency or can it wait a few days? We prioritise urgent jobs and schedule standard work around your availability.